Privacy Policy

Last updated: 1/28/2025

Introduction

Welcome to [Service Lightning ("we", "our", or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.servicelightning.net or use our services.

Information We Collect

We gather various types of information from and about our users, including:

• Personal Data: This includes information like your name, email address, phone number, and billing details when you purchase or subscribe to our services.
• Usage Data: Automatically collected information about your interactions with our website, such as your IP address, browser type, pages viewed, and time spent on pages.
• Cookies and Similar Technologies: We use cookies to recognize you when you return to our site and to enhance your user experience. You can manage your cookie preferences through your browser settings.

Google: Google customers use tags on web pages and an SDK for mobile apps to enable Google measurement products. The measurement data collected helps customers understand their users’ needs and, optionally, personalize the user experience and offer relevant advertising (see Advertising personalization). Google tags and the SDK use cookies and app instance IDs, respectively, to measure user interaction. While these identifiers provide information about user behavior, Google prohibits customers from sending Personally Identifiable Information to Google Analytics. Even so, use of cookies and app IDs falls under the privacy laws mentioned previously. Google customers need to inform users about the information being stored and give them the opportunity to grant or deny their consent. See the following:

• Learn how Google collects and processes information about website and app usage: Information for sites and apps using Google Analytics.
• Learn about Google's user policies and controls: Information for visitors of sites and apps using Google Analytics.

How We Use Your Information

We use the collected information for purposes such as:

• To provide, operate, and maintain our website and services.
• To improve, personalize, and expand our services.
• To understand and analyze how you use our website.
• To develop new products, services, features, and functionality.
• To communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
• To find and prevent fraud.

We improve our products usability and advertising effectiveness by using Microsoft Clarity to see how people use our website. By using our site, you agree that we and Microsoft can collect and use this data.

Sharing Your Information

We may share your information with:

• Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred.
• Legal Requirements: We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Your Rights

Depending on where you are located, you may have certain rights regarding your personal data:

• The right to access, update, or delete the information we have on you.
• The right to have your information rectified if that information is inaccurate or incomplete.
• The right to object to our processing of your personal data.
• The right to data portability.

Security

We implement security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: info@servicelightning.net